Maintenance
Our service staff maintains a variety of automation devices and systems in industry, energy, transport and buildings, whether supplied by our company or other suppliers.
Our maintenance team is composed of experienced engineers and technicians and equipped to maintain complex systems and facilities. We offer predictive, preventive and interventional maintenance with 24-hour on-call.
Predictive maintenance
Predictive maintenance is based on the use of technical information systems (TIS, MES, Level 2). Based on data on the actual condition of devices and plants, TIS proposes the dates and scope of individual service works.
Compared to preventive maintenance, which is characterized by fixed deadlines and work scopes based on average values, with such an approach:
- saves time and material when maintaining below-average loaded components
- they timely prevent breakdowns of above-average loaded components
Preventive maintenance
A preventive maintenance contract can include a number of activities:
- detailed overview of the circuit
- collecting, updating and storing technical documentation
- collection and storage of programs, configurations and parameters
- creating a list of spare parts, reviewing the condition of spare parts in the warehouse
- making a recommendation for the procurement of spare parts based on their availability and importance for plant operation
- assistance in procuring spare parts
- checking and adjusting program parameters
- checking the quality of the communication network
- additional training of the user's staff for the use and/or maintenance of the equipment
- creation of written service procedures
- consulting services during procurement, installation and commissioning of new equipment
Intervening maintenance
By intervention maintenance, we mean service operations at the request of the user. Depending on the location and type of plant and the type of failure, we guarantee the start of the intervention in an interval of 3 to 48 hours per call. The exact term is specified in the contract.
Intervening maintenance works include:
- timely arrival at the place of failure
- failure analysis
- assistance in procuring spare parts if the user does not have them in stock
- troubleshooting
- putting the device or plant into operation
Maintenance users can also report a fault via our fault reporting website. Outside of working hours, a special website for emergency interventions is available.
Subscribe to our newsletter
We send news from the world of automation and information about discounts in our products and services.
